Many small businesses thrive in the shadow of their founder’s personality. That works—until it doesn’t. What happens when the founder isn’t in the room? Or when growth outpaces the leader’s ability to directly manage everything?

The answer: culture.

Every hire in a small business has an significant impact. One bad hire can set you back months; one great hire can accelerate growth in ways you didn’t think possible.

By putting character and chemistry first, competence and capacity second, and cost last, you build teams that are not only skilled but also trustworthy, collaborative, and future-ready.